Natural Language Processing (NLP)
Natural Language processing – NLP allows interaction between computers and humans. NLP is the ability of computers to analyze, understand and generate human language, including speech. Chat-bots and automated support system are being used to enhance customer experiences, reduce waiting period, process automation and increase efficiency in business operations. There are innumerable possibilities for NLP to step in and improve how businesses operate. This is especially true for large businesses that want to keep track of and analyze thousands of customer interactions in order to improve their products or services. As it is challenging if not impossible to log and evaluate all that data using manual process.
At UmagineSoft, we design and develop solutions integrated with NLP and having real-time characteristics and tremendous reliability. These solutions reduce overall cost of operations, support and manufacturing.